Malwarebytes found that the said app is indeed associated with the Dr. Fast Cleanup(Clean up System Junk). Adware Doctor: Detect and remove all current adware and malware for the Mac and will be updated to support new malware and adware as they come out. App Viewer: Display applications information such as copyright, application version, application size, required operating system. Clean My Mac X is a Mac cleaner app to clean and optimize Mac. Not on yours, if you try Mac cleaning with CleanMyMac X.It is to be noted that the apps always do not initiate data collection. They seem to do so only when receiving a specific JSON file at runtime when they attempt to connect to trendmicro.com. Prior to removal, these apps were all best sellers in their category with average ratings ranging between 4.6-4.9.Thanks This 'Mac cleaner' is a pain. I also found more files pertaining to Advanced Mac Cleaner in these locations: /Library/Cookies /Library/Mac Adware Cleaner /Library/Preferences. Com.PCvark.Advanced-Mac-Cleaner.plist. Best just to go to the Library folder and do a spotlight search for 'PCvark' 'Cleaner' or 'Advanced'Is your Mac running slowly Annoying adware, like pop-ups, or malware could be the problem.4 please scroll down for latest information.Reports that Trend Micro is “stealing user data” and sending them to an unidentified server in China are absolutely false.Trend Micro has completed an initial investigation of a privacy concern related to some of its macOS consumer products. The malware scanning abilities of the app were also dubious.Security researcher Privacy 1st, who also first reported on Adware Doctor, found that Dr. Antivirus collected browser and system history from Safari, Chrome, and Firefox.
![]() Appstore Adware Cleaner Full Transparency ConcerningNone of the other Trend Micro products, including consumer, small business or enterprise, are known to have ever utilized the browser data collection module or behavior leveraged in these consumer apps.We’ve always aimed for full transparency concerning our collection and use of customer data and this incident has highlighted an opportunity for further improvement in some areas. This has been corrected.We can confirm this situation is contained to the consumer apps in question. We have learned that browser collection functionality was designed in common across a few of our applications and then deployed the same way for both security-oriented as well as the non-security oriented apps such as the ones in discussion. Third, we believe we identified a core issue which is humbly the result of the use of common code libraries. This includes the one-time 24 hour log of browser history held for 3 months and permitted by users upon install.We are aware that our other apps have been suspended as well and we are working to resolve this as soon as possible, but thus far the basis for these suspensions is unclear. Henceforth, we will no longer publish or support this product.We have updated our consumer apps in question to fully comply with Apple’s requirements and are in the process of resubmitting them to Apple. Thank you for the patience as we address this.Please note that ‘Open Any Files’ app leverages the same module in question. Sierra games for macBattery, and Duplicate Finder.What information did these apps collect and why?They collected and uploaded a small snapshot of the browser history on a one-time basis, covering the 24 hours prior to installation. To be clear – Adware Doctor is not a Trend Micro product.Which of your apps were collecting 24hours worth of browser history previous to the app installation?The specific macOS consumer apps are Dr. Several of our apps have been grouped together with a completely unrelated vendor in media articles. During installation the user accepts a EULA with links to the detailed Data Collection Notice for the applicable product.Please note that the EULA pop up was not active in the GUI for one of our apps, Dr. Unarchiver, with links to our EULA, privacy policy, and data collection notice.Yes, but we have decided to no longer publish or support this product.What kind of information do these apps acquire?A complete and transparent overview on what data our apps were collecting is available in our Data Collection Notice: Do these apps obtain the consent from users about data acquisition?Yes. We have also updated the one app, which did not include a clear pop-up window during installation, Dr. In addition, we have permanently deleted all legacy logs that contained the one-time 24 hour log of browser history held for 3 months and permitted by users upon install. We are aware that our other apps have been suspended as well and we are working to resolve this as soon as possible, but thus far the basis for these suspensions has not been clearly articulated to us. We have updated our consumer apps in question to fully comply with Apple’s requirements and are in the process of resubmitting them to Apple. The browser history data was uploaded to a server hosted by AWS and managed/controlled by Trend Micro, physically located in the U.S.Why were your apps removed from Mac App Store?Apple has suspended our apps and we are working with Apple via their formal dispute process. Any reports saying that Trend Micro is “stealing user data” and sending them to an unidentified server in China are absolutely false. We have rectified that and it will be reflected once this app is available on the App Store again.Media reports claim that browser information was sent to a server in China. ![]() Although we have not yet been able to make those updated apps available due to their suspended status, we believe that we’re now making good progress and anticipate a positive resolution with select apps available again soon.Since the suspension of our apps, we were able to confirm that all of the suspensions arose from the browser history issue with the six apps that contained that module, and have been working via Apple’s formal appeal process to reinstate our apps in the App Store., even as we work in parallel to implement further improvements in clarity and transparency across all of our App Store offerings.
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